The Biggest Problem With Today's Ticket Fiasco...

[Christian Todd Boswell]

I think it would have been a better expierence for everyone if W.A.S.T.E. had made it known to users that there would be extremely heavy traffic and that just because you have to refresh for twenty minutes, does not mean you lost your tickets. I have read too many posts today from people who had got to the ticket select screen, grabbed the ones they wanted, then were stuck somewhere between email registration and checkout. A lot of these people gave up because they re-opened the ticket screen and saw sold out, not knowing their tickets were still being held in que for them. I'm sure a great number of people gave up and closed their browsers without knowing that they could have just waited and refreshed for awhile. I personally had to wait 45 minutes for the e-mail registration screen to come up and was lucky enough to still have my tickets. I hope everyone did ok today, but a lot of us walked away empty handed.